How your customers can manage their subscriptions

As soon as you create your Voma account, Voma automatically creates a customer portal for your customers to manage any of their active subscriptions that were created through a Voma payment page.

How to access your customer portal

When you create your account, you choose an account subdomain such as myawesomebusiness.vomapages.com:



Your customer portal is immediately available at [https://myawesomebusiness.vomapages.com/update](https://myawesomebusiness.vomapages.com/update), and you just replace "myawesomebusiness" with the account subdomain you used when you signed up!

Voma also supports custom domains so that you can use your own domain instead of *.vomapages.com.

If you set up a custom domain for your Voma account, then you can use that custom domain to access your customer portal instead of the *.vomapages.com domain.

For example, if your custom domain is https://go.example.com, then your customers can access the customer portal at https://go.example.com/update.

❕ **Your customer portal is a public link that you can share with your existing customers and any new customers who sign up for a subscription.**

Log in to the customer portal

Any customer with an active subscription in your Stripe account that was created through a Voma payment page can go to your customer portal (i.e. https://myawesomebusiness.vomapages.com/update or https://go.example.com/update) in their browser, and they'll see the login page:



Customers can just enter their email address into the form on that page, and click Send Email:



Your customers will then automatically receive an email with a button to log in to their account.

Using the customer portal

After logging in, your customers can view their subscriptions, update their name/address/phone, update their billing details, and cancel their subscriptions.



If you have any questions, please let us know at help@vomahq.com or in our live chat at the bottom right of your screen

Updated on: 13/05/2022