Articles on: Subscriptions

How your customers can manage their subscriptions

How your customers can manage their subscriptions

As soon as you create your Voma account, Voma automatically creates a customer portal for your customers to manage any of their active subscriptions that were created through a Voma payment page.

How to access your customer portal

When you create your account, you choose an account subdomain such as

Your customer portal is immediately available at [](, and you just replace "myawesomebusiness" with the account subdomain you used when you signed up!

Voma also supports custom domains so that you can use your own domain instead of *

If you set up a custom domain for your Voma account, then you can use that custom domain to access your customer portal instead of the * domain.

For example, if your custom domain is, then your customers can access the customer portal at

**Your customer portal is a public link that you can share with your existing customers and any new customers who sign up for a subscription.**

Log in to the customer portal

Any customer with an active subscription in your Stripe account that was created through a Voma payment page can go to your customer portal (i.e. or in their browser, and they'll see the login page:

Customers can just enter their email address into the form on that page, and click Send Email:

Your customers will then automatically receive an email with a button to log in to their account.

Using the customer portal

After logging in, your customers can view their subscriptions, update their name/address/phone, update their billing details, and cancel their subscriptions.

If you have any questions, please let us know at or in our live chat at the bottom right of your screen

Updated on: 13/05/2022

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